Having created the structure, it’s necessary to make it function properly.
CMB not only constructs, but its network of professionals provides and manages the services that guarantee the efficient functioning of the work constructed.
From building maintenance to systems maintenance, from IT assistance to bio-medical supplies, from catering to linen hire.
Project financing: growing together
CMB is one of the first Italian construction enterprises to experiment Project Financing: long-term agreements for the construction of large-scale real estate and the subsequent management of the services. It’s an approach that has permitted public authorities to reduce costs without neglecting innovation, quality and social value. With project financing, in fact, employment is generated and services are maintained at a high level for the benefit of everyone. Users’ needs are increasing and the management of services responds to efficiency criteria capable of providing rapid solutions. CMB offers services also outside of project financing in order to meet clients’ needs.
To make every solution prompt and precise in the provision of the services to the building and to people, CMB has created a “Steering committee” composed of professionals: a precise service coordination model. The client has a unique point of reference in the members of the steering committee. The provisions that direct the specialists in the various areas originate from here. It’s a joint effort that ensures rapid responses to requests.
“Dealing with services is like making the transatlantic function and managing to remain invisible”
Head of Facility Management division
The services offered
Thanks to a wide network of technicians and associates, CMB is able to respond to all ordinary and extraordinary maintenance needs: maintenance of buildings, systems and furnishings, IT assistance, call centre, catering, logistics, linen rental and industrial laundering, cleaning, guard house, biomedical supplies, sterilization, etc.
The contract models proposed provide for both an operating team, with fixed supervising staff on site, and a contact centre operating 24 hours a day, 7 days a week for the provision of services also under the contact system.
A solution for every client
The Project and Services division draws up a personalized support program able to respond to every type of specific need: health care companies, management headquarters, shopping centres, public and private companies. Also in the case of significant restructurings and changes in intended use, the technicians, coordinating with the reference bodies, will follow the property in the implementation of the services.
“Sicuri per mestiere” applicato ai servizi
Dal 2015 il progetto “Sicuri per mestiere”, contro gli infortuni sul lavoro, si applica anche alla gestione dei servizi. In questo caso il programma è stato orientato con particolare attenzione alla valutazione e alla riduzione dei rischi dovuti all’interferenza delle attività di manutenzione e servizio con le ordinarie attività delle persone che vivono e utilizzano la struttura.
CMB’s Facility Management partners, in Turin, Milan and Rome, are Arcoservizi Spa and Elettromeccanica & Servizi Srl. With the intention of extending its range of services, CMB has acquired Arcoservizi, which holds important certifications in the sector, such as SOA OG11 and OS28 and EN UNI ISO 9001:2015 and 14001:2015, as well as being an Energy Service Company certified pursuant to EN UNI 11352:2014. In the Rome area, CMB works with the subsidiary Elettromeccanica & Servizi Srl, which uses its own staff to carry out plant installation and maintenance on buildings.
Integrated management of services in hospitals
> Facility management negli ospedali di Verona